Beneva Employee Assistance Program (EAP)

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Une famille heureuse

*The EAP is offered to all FMRQ members and their dependents who are covered by Beneva-FMRQ Health Insurance.

CALL 1-888-235-0617.

The EAP is:

→ consultations by telephone, online or in office​

→ confidential help 24/7​

→ access to a site with capsules and columns on subjects related to health and well-being.

What you are entitled to:  

Service / Hours 

​*For a total of 12 hours maximum per year per insurance contract (including dependents), here is the range of services available to you:

  • Psychological help / 12 hrs​
  • Improved lifestyle habits / 3 hrs​
  • Locating resources for seniors / 3 hrs​
  • Help for parents / 3 hrs​
  • Legal assistance or financial advice / 1 h​
  • Crisis intervention / unlimited​

Ex. : Your child uses the services of a nutritionist for 3 hours, you use psychological assistance services for 8 hours and your spouse uses the services of a legal advisor for 1 hour. Thus, you have used the maximum hours offered by the PAE.

Psychosocial counselling

The EAP is there to support you and your family in the following situations:

• Household issues (separation, divorce, child education, caregiver, etc.)
• Anxiety
• Professional issues (stress, exhaustion, boredom, etc.)
• Depression
• Addiction (alcohol, drugs, internet, etc.)
• Career guidance
• Physical issues (diabetes, obesity, smoking, cholesterol, etc.)

Coaching to improve lifestyle habits

Adopting healthy lifestyle habits starts with a balanced diet, physical activity and good personal hygiene. Easier said than done, you say? Given the frantic pace of our daily lives, it’s not always easy to find time.

Through the employee assistance program, you can consult healthcare professionals on:

  • Healthy eating habits
  • Active lifestyle
  • Weight loss
  • Quitting smoking
  • Stress management
  • Access to the online platform

Help for parents

  • Empowering parents of children with learning disabilities. The parent becomes a central figure in the child’s educational tutoring.
  • Help finding daycare services and other resources.

Help for seniors

  • Support for seniors
  • Assistance finding senior homes
  • Assistance finding at-home care
  • At-home support for caregivers
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